Vandalism in Cologne
Due to a significant increase in attacks and vandalism, our Cologne KVB bikes currently have a restricted operating area. This step is not easy for us, but it is, unfortunately, necessary in order to counteract the growing problem. As of now, bikes will only be available for users exclusively in the flex zone and the inner city rings. KVB bikes can only be returned in this area.
We are working hard to find a solution and have involved the police as well as various other partners. But we also need your help: If you find damaged bikes or witness acts of vandalism on the KVB bikes, please inform the police, take pictures and send an email with the location and the bike number of the bike to: lostandfound@nextbike.com, using the subject "Köln Vandalismus".
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nextbike by TIER is the European market leader in bike sharing and stands for a multimodal and socially fair transport transformation. In over 300 locations in more than 19 countries, nextbike by TIER has established bike sharing as an elementary component of livable cities and regions. Integrated into public transport, the company offers millions of users the ideal means of transport for their daily needs with pedal bikes, e-bikes and cargo bikes. nextbike by TIER is a brand of TIER mobility SE, the world's leading shared micro-mobility provider.
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Service: +49 (0) 221 292 033 90
E-Mail: kundenservice@nextbike.de
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