Due to a significant increase in attacks and vandalism, our Cologne KVB bikes currently have a restricted operating area. This step is not easy for us, but it is, unfortunately, necessary in order to counteract the growing problem. As of now, bikes will only be available for users exclusively in the flex zone and the inner city rings. KVB bikes can only be returned in this area.
We are working hard to find a solution and have involved the police as well as various other partners. But we also need your help: If you find damaged bikes or witness acts of vandalism on the KVB bikes, please inform the police, take pictures and send an email with the location and the bike number of the bike to: lostandfound@nextbike.com, using the subject "Köln Vandalismus".
nextbike is European market leader in bike sharing. We like to share and thus mobilise millions of people in a sustainable way. As micro mobility pioneers, we have been developing smart bike sharing schemes since 2004. Currently, we have established bike sharing as an elementary component of urban mobility in over 300 cities worldwide.
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Service: +49 (0) 221 292 033 90
E-Mail: kundenservice@nextbike.de
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