To make bike-sharing an integral part of public transportation in as many cities as possible all over the globe is our mission and it is what drives us every day.
That is why we are shocked and saddened to see our KVB bikes being destroyed systematically. Attacks and vandalism on the KVB bikes have increased significantly in the past days.Therefore, we had to restrict our operating areas in Cologne in order to protect the remaining fleet. For now, bikes are available for users exclusively in the flex zone and the inner city rings.
This is a temporary step that affects us as much as it affects you. We are working hard to find a solution and have involved the police as well as various other partners. But we also need your help: If you find damaged bikes or witness acts of vandalism on the KVB bikes, please inform the police, take pictures and send an email with the location and bike number of the bike and the subject “Köln Vandalismus” to: lostandfound@nextbike.com.
Thank you for your understanding and help!
nextbike by TIER is the European market leader in bike sharing and stands for a multimodal and socially fair transport transformation. In over 300 locations in more than 19 countries, nextbike by TIER has established bike sharing as an elementary component of livable cities and regions. Integrated into public transport, the company offers millions of users the ideal means of transport for their daily needs with pedal bikes, e-bikes and cargo bikes. nextbike by TIER is a brand of TIER mobility SE, the world's leading shared micro-mobility provider.
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E-Mail: kundenservice@nextbike.de
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