How it works
Rent bikes in more than 50 German cities!
You can rent up to 4 bikes with one account.
Sign up one-time and ride our bikes all over the world.
1. Sign up for free
App
Get the nextbike app and register via smartphone
Hotline
Our costumer services is happy to help you register. Call +49 (0) 30 69205046. For registration via hotline we charge a service fee of 3€.
Verify your account
Upon confirming your payment method, you will be charged 1€. This 1€ is your starting credit, you can use it for your first ride.
After debit via credit card, or via verified PayPal, your customer account will be activated immediately. Debitting via credit transfer may take up to four days. You can change your means of payment anytime.
2. Rent a bike
Enter the bike number - receive the four-digit lock code - open the lock
Enter the bike number and press "rent"
Scan the QR-Code.
You will receive the four-digit lock code via the app.
Enter the lock code into the BikeComputer. The fork lock will then open automatically.
Enter your phone number and PIN into the BikeComputer.
Hold your VRS chipcard up to the BikeComputer.
The fork lock will then open and you will receive the lock code for parking the bike via text message.
- It is also possible to use your customer card to rent a bike directly at our stations with terminals.
- You can use a single account to rent up to four bikes at once.
Rent bikes for groups of ten people or more
3. Return the bike
Lock the bike - select the appropriat station via app, BikeComputer, terminal or hotline - confirm your return
Bikes can only be returned in Cologne. For returning bikes e.g. in Bonn a service fee of 75€ applies.
E-bikes have to be returned at the stations Charles-de-Gaulle, Stegerwaldsiedlung or Mülheim.
Mobile apps for nextbike
Mobile apps for nextbike
Mobile apps for nextbike
KVB App
KVB App
KVB App